START HEREWhat decides whether a withdrawal goes through
A request is usually held up by the state of the account rather than by the route chosen. Before money can leave, the account needs verified details, at least one deposit on record, every deposit wagered at least once, and a legal name that matches the payment account receiving the funds. The four cards below take those conditions in the order they are normally checked.
Verified profile
Date of birth and full name must be filled in and the phone number verified. Name, date of birth and currency cannot be edited after registration, so getting them right on day one avoids trouble later.
A deposit and a wagering pass
The account needs at least one deposit on record, and every deposit must be wagered at least once together with any bonus wagering requirement attached to the account.
Name match
The registered legal name has to match the bank or wallet account that receives the payout. A wallet held in another person's name does not meet that rule.
Limits and hours
One request must fall between Rs500 and Rs20,000, and withdrawals are handled from 7:30 AM to 9:00 PM, a window the operator publishes without naming a time zone.
FROM PLAY TO PAYOUTEvery play area ends at the same cashier
Each play area in this handbook is described from the side of someone who will later withdraw. The withdrawal conditions apply to the account whichever section was played, so the wagering rule, verification and per-request range are the same across the sportsbook and casino sections. The area pages describe what each section is and leave the payout rules to the payout guide.
LIVE TABLESWho supplies the live tables
The operator's pages name AE Casino and Evolution Gaming as the live casino providers, with games such as baccarat, roulette, blackjack, dragon tiger, sic bo, Andar Bahar, Teen Patti and Crazy Time. Table rules and betting windows are set by each table, so read them on the table itself.
AE Casino
Evolution Gaming
Live baccarat
MOBILE CHECKLISTBefore you request a payout from a phone
A few habits keep a mobile request from turning into a support message. None of them are special rules; they are a sensible order of steps on a small screen.
Confirm the amount twice
A single request must fall between Rs500 and Rs20,000, and one stray digit on a touch keyboard is enough to put it outside that range.
Check the clock
Requests are handled only inside the service window, and the published hours name no time zone, so do not leave the request until the last minutes of that window.
Keep one session
Stay on a single device until the request has left the Pending state, so a sign-in elsewhere does not interrupt it.